We understand how sensitive your personal information is. At vion88, privacy protection is more than a legal obligation — it is a core value that guides every decision we make.
This Privacy Policy ("Policy") describes how vion88 — accessible via vion88.app and our official mobile app — collecting, processing, storing and protecting your personal data. This policy applies to all users of our platform and forms part of the binding user agreement. By using the vion88 platform, you agree to the privacy practices described in this document. If you do not agree, please discontinue use of our platform.
Vion88 is committed to protecting the privacy of all users on our platform in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. We take this responsibility seriously and have continuously invested in security systems, data infrastructure, and staff training to keep your information safe at all times.
This Policy covers all information collected through:
Vion88 only collects data that is strictly necessary to operate the platform safely, meet regulatory requirements, and deliver the best experience to you. We do not collect excessive data.
As part of the identity verification process, we may require copies of official documents such as identity cards, passports, driving licenses, and proof of current address. All such documents are processed and stored with high-level encryption.
Your personal data is collected through several different channels depending on your interactions with the vion88 platform:
Vion88 uses collected data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
Vion88 does not sell, transfer, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, your data may be shared with:
Third-party service providers that help us operate the platform — such as game software providers, payment processors, and KYC service providers — have limited access only to the data required for their specific functions. All such partners are bound by strict confidentiality agreements and adhere to the same high privacy standards.
Vion88 will disclose personal data when required by law, court order, or official request from a competent authority. In such cases, we will endeavour to notify you in advance where permitted by law.
Data security is the highest technical priority at vion88. We implement multiple layers of protection to ensure your data remains safe at all times:
Vion88 retains your personal data for as long as your account is active and for the required period after account closure based on applicable legal and regulatory requirements:
After the designated retention period, your data will be securely deleted using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have important rights regarding your personal data held by vion88:
You have the right to request a copy of all personal data we hold about you. This request will be processed within 21 business days.
If you find that your data is inaccurate or outdated, you have the right to request a correction. We will update your data within a reasonable timeframe.
You may request the deletion of your data in certain situations. However, we may need to retain certain data to fulfill our legal obligations.
You have the right to object to the processing of your data for specific purposes such as direct marketing. Your objection will be respected unless we have valid legal grounds to continue.
You have the right to receive the data you provided to us in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, contact our data protection team via email [email protected] or via live chat on the platform.
Vion88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The vion88 mobile app for Android and iOS is governed by the same Privacy Policy as described here. However, there are a few additional considerations specific to mobile app users:
Vion88 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any material updates will be communicated to you via:
Continued use of the vion88 platform after any amendment takes effect constitutes acceptance of the updated privacy terms. We recommend reviewing this page periodically.
If you have any questions, concerns or wish to exercise your privacy rights, vion88's Data Protection Officer (DPO) team is ready to assist. You can reach us via:
Privacy is not a marketing slogan at vion88 — it is a real practice we apply across every aspect of platform operations.
All communications between you and the vion88 platform are protected by 256-bit SSL encryption — the same standard used by Malaysian banking institutions to safeguard sensitive data.
Only specifically trained and authorized staff may access your data, and only for legitimate operational purposes. Every access is logged and audited.
Vion88 operates in full compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, ensuring your privacy rights are protected under local law.
Your fingerprint and facial recognition data never leave your device. Biometric authentication is processed entirely by your device's operating system, not by vion88's servers.
The vion88 platform undergoes regular security audits and penetration testing by qualified independent parties to ensure data protection systems remain up to date.
We take every data access, correction and deletion request seriously. Our Data Protection Officer team is ready to assist within 5 business days.
Register for free today and enjoy a safe, fair online casino experience that fully respects your privacy.
See also: Terms and Conditions · Responsible Gaming · FAQ